➤ Na Balam Hotel | Quintana Roo

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Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.

Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage.

Zazil Ha restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.


Room choices in Na Balam Hotel

Na Balam Hotel Services

Internet WiFi is available in public areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Shower
Bedroom Linen, Wardrobe or closet
Outdoors Outdoor furniture, Garden
Activities Snorkelling Additional chargeOff-site, Diving Additional chargeOff-site, Fishing Off-site
Living Area Seating Area
Media & Technology Flat-screen TV, TV
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Bar, Restaurant
Parking Free public parking is possible at a location nearby (reservation is not needed)., Street parking, Accessible parking
Services Shuttle service Additional charge, Daily housekeeping, Tour desk, Airport shuttle Additional charge
Safety & security Fire extinguishers, CCTV outside property, Smoke alarms, Security alarm, Key access, 24-hour security, Safety deposit box
General Air conditioning, Non-smoking throughout, Tile/marble floor, Private entrance, Fan, Family rooms, Non-smoking rooms
Outdoor swimming poolFree! Opening times, Open all year, All ages welcome, Sun loungers or beach chairs
Wellness Sun umbrellas, Sun loungers or beach chairs
Languages spoken English, Spanish

Na Balam Hotel Terms and Conditions

Check-in From 15:00 to 23:00
Check-out From 07:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit A damage deposit of USD 50 is required on arrival. That's about 39.31GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash is not accepted Na Balam Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A damage deposit of USD 50 is required on arrival. That's about 40.79GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Na Balam Beach Hotel Villas

Na Balam Beach Hotel & Villas

How do I get the best price guarantee for Na Balam Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Na Balam Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Na Balam Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Na Balam Hotel?

Free public parking is possible at a location nearby (reservation is not needed)., Street parking, Accessible parking

What are the outdoor activities at Na Balam Hotel

Outdoor furniture, Garden

What languages are spoken at Na Balam Hotel?

English, Spanish

What services are offered at Na Balam Hotel?

Shuttle service Additional charge, Daily housekeeping, Tour desk, Airport shuttle Additional charge

What are the general services offered at Na Balam Hotel?

Air conditioning, Non-smoking throughout, Tile/marble floor, Private entrance, Fan, Family rooms, Non-smoking rooms

Are pets allowed at Na Balam Hotel?

Pets are not allowed.

What is the check-in time at Na Balam Hotel?

From 15:00 to 23:00

What is the check-out time at Na Balam Hotel?

From 07:00 to 12:00

100% real reviews of Na Balam Hotel

If you have any questions regarding the facilities or services provided at Na Balam Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Na Balam Hotel
Good location and facilities. Family room spacious
Comfy beds and good AC. Lovely pool and having access to the beach club was a real bonus
Nothing
8,0
Purpose of trip: Leisure trip
What was the highlight of Na Balam Hotel
Loved the stay
Lovely relaxed environment with greenery and boutique setup
8,0
Purpose of trip: Leisure trip
What was the highlight of Na Balam Hotel
Good value for money at playa Norte
The location was cool - it felt like a little jungle. There was always someone taking care of the facility. The beach towels and beach beds in perfect location were an amazing add on. The way to the beach was super quick. The cooperation with the neighboring hotel was great- you could enjoy a wonderful breakfast right at the beach terrace. Most restaurants, bars and attractions in walking distance.
The room Interieur was basic and the rooms were quite dark.
7,0
Purpose of trip: Leisure trip
What was the highlight of Na Balam Hotel
Good
Location. Very close to Playa Norte. Walking distance to shops and restaurants. The staff was great. They even helped us get a doctor when we needed one.
The beds are very hard and the lighting in the room is very dim. The hot tub isn't really hot


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